AI-Moderated Interviews

Our interviewer is designed for depth.

Up to 60-minute video interviews, in 40+ languages. The Motives AI moderator follows up the way a senior researcher would.

A woman with dark hair pulled back is speaking, with a subtitle that reads 'Can you tell me more about what specifically draws.' The AI Moderator - a blue line drawing of a face with sound waves next to its mouth  - is in the top left corner.

Depth

60 min
Maximum interview length.

Reach

40 plus
Languages supported natively.

Speed

24–48 hrs
From submitted plan to completed interviews.
What participants experience

Within a minute, participants forget they're talking to an AI.

It felt no different than being interviewed by a person. The follow-ups landed where I would have expected a human to take them.

It felt natural, with well-written questions, and responsive additional questions based on my answers. I was able to speak freely and reflect.

It feels a lot less intimidating being interviewed by AI than a real person. I said things I usually wouldn't have.

I'm becoming more astounded at the power of AI. It picked up on a hesitation I didn't even register myself.

The pacing matches a conversation, not a script. What you get back reads like a conversation, not a survey.

What makes the interview deep

Each interview runs 30 to 60 minutes.

Up to 60 minutes per participant

Long enough to get past first instincts. Time for stories, follow-ups, and second thoughts

Dynamic follow-ups

The interviewer responds to what's actually said. Follow-ups chain on detail, surface contradictions, and revisit earlier threads.

Video, not just voice

Facial cues, surroundings, and reactions accompany each answer. How it was said, alongside what was said.

Stimulus handling

Products, concepts, packaging, and prototypes shown mid-interview. Reactions captured in context.

Reflection prompts

Pause-and-think moments let participants consider before answering.

Emotion-aware follow-ups

When a participant hesitates, softens, or lights up, the moderator notices and follows up.

Multilingual

40+ languages.

Each study interviewed in the participant's native language, with phrasing and idiom tuned per market. Findings come back in your working language, with original-language transcripts alongside.

EnglishFrançaisEspañolPortuguês (BR)普通话粵語日本語한국어DeutschNederlandsPolskiItalianoBahasa IndonesiaไทยTiếng Việtहिन्दीதமிழ்العربيةTürkçeעבריתSvenskaDanskNorskSuomiРусскийУкраїнськаČeštinaΕλληνικάRomână+ 12 more
"

The richness of what you get is really, really, strong. The detail in the answers is what we hadn't been able to get at speed before.

Portrait of James MacKenzie from PZ Cussons.
James MacKenzie
Head of Insights, PZ Cussons
After the interview

Every interview, transcribed in full.

Transcripts for any completed interview, downloadable.

Screenshot of an online interview platform showing a video interview with Participant 04, a young man with short brown hair and glasses, sitting in front of a window. The video is paused at 6:59 of 18:22. Below the video, metadata shows participant details: age 27, male, United Kingdom, Reddit user, weekly app usage, opinions tagged as Agree, Not a fan, Strongly agree. A transcript section shows the interviewer asking about the participant's reaction to a colleague romantically involved with a senior leader, and a response highlighting unfair power dynamics. Controls for language, downloading video and transcript are visible.
Continue the tour

From the conversation to the answer.

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